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Main → New Apple Aluminum MacBook, and new BlackBerry Storm Supported!
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New Apple Aluminum Macs supported with patch, and BlackBerry Storm too!
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Dear PocketMac for BlackBerry User:
We've recently received reports of customers being unable to sync their BlackBerry handhelds on the new Aluminum MacBook laptops, or their BlackBerry Storm
It appears this is due to a change Apple made to some of the hardware and software for that new model. Apple was good enough to overnight us a loaner MacBook unit so that we can work with them to pinpoint the source of this issue. Furthermore, the new BlackBerry Storm and 8900 devices were not compatible with PocketMac on their first release.
The current version of PocketMac for BlackBerry (4.1.25) includes support for high speed compatible devices such as the BlackBerry Curve 8330 and the Pearls 8110, 8120, 8130, 8220, and the Bold (9000).
As of 11/25/08, a patch is available to support the changes in the new BlackBerry Storm, the 8900 and connections to the new MacBook Aluminum. This patch supports OS 10.4 (Tiger) and OS 10.5 (Leopard).
We'll provide you with a direct download like to the USB Driver. Please download this USB Driver if the following applies on your operating environment:
*You have a NEW Aluminum MacBook.
*You have a BlackBerry Storm 9530
*You have a BlackBerry Bold 9000
Driver Download and Installation Directions:
1. Please disconnect your BlackBerry if it's connected.
2. Download the Driver Update here: BlackBerry Driver Update.
3. Locate the download DriverUpdate.3.1.3B.dmg, open the Disk Image.
4. When the BlackBerry screen appears on your screen, please open BlackBerry Driver (3.1.3B). Click Open, if applicable.
5. Enter your Apple User Account Password. Click Continue, Agree, Continue, and, finally Install button.
6. Please enter your password, then install the driver to the "MacintoshHD" destination.
7. After the install has completed, you will be prompted to restart your Macintosh, please restart.
8. After the restart has completed, please launch PocketMac SyncManager (green circular icon). Plug-in your BlackBerry handheld.
9. Click the green sync button within PocketMac SyncManager, one time. This will begin the synchronization session.
Of course, if you need any help with this or have any questions, please work directly with our support team by submitting a Support Request. Thank you!
Many thanks,
PocketMac Team!
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